Privacy Policy

1
Information We Collect

Information You Provide

Profile information (name, age, photos, bio)
Account preferences and settings
Messages and communication content
Feedback and support communications

Information Collected Automatically

Device information and operating system
App usage patterns and analytics
IP address and general location (city/region)
Crash reports and performance data

2
How We Use Your Information

✓ What We Do

Facilitate meaningful connections
Improve app functionality and user experience
Provide customer support
Ensure platform safety and security
Send important service notifications

✗ What We Don't Do

Sell your data to third parties
Use your data for advertising to you
Share personal info without consent
Track you across other websites
Access your device contacts or photos without permission

3
Information Sharing & Disclosure

We believe your data belongs to you. We only share your information in very limited circumstances:

With Your Consent

When you explicitly agree to share information with other users or services.

Legal Requirements

When required by law, court order, or to protect rights and safety.

Service Providers

With trusted partners who help us operate the app (under strict privacy agreements).

4
Your Privacy Rights

You have comprehensive control over your personal data. Here are your rights:

Access Your Data

Download a copy of your information

Correct Information

Update or fix inaccurate data

Delete Your Data

Remove your account and information

Restrict Processing

Limit how we use your data

Data Portability

Transfer your data to another service

Object to Processing

Opt out of certain data uses

5
Data Security & Retention

Security Measures

End-to-end encryption for sensitive communications
Regular security audits and vulnerability assessments
Secure data centers with industry-standard protections
Access controls and authentication requirements

Data Retention

We keep your data only as long as necessary to provide our services or as required by law. When you delete your account, we remove your personal information within 30 days, though some anonymized analytics may be retained for service improvement.

6
Children's Privacy

Umeo is designed for users 18 years and older. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected such information, we will delete it immediately. Parents who believe their child has provided information to us should contact us at privacy@umeo.app.

7
International Data Transfers

Umeo operates globally, and your data may be processed in countries other than your own. We ensure that all international transfers are protected by appropriate safeguards, including:

Standard contractual clauses approved by regulatory authorities
Adequacy decisions recognizing equivalent privacy protections
Your explicit consent where required

8
Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes through the app or via email. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Questions About This Policy?

We're here to help! If you have any questions about this Privacy Policy, please don't hesitate to reach out to our support team.